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FAQ's

General FAQs

What services do you offer?

We provide junk removal, dumpster rentals, furniture removal, yard waste hauling, property cleanouts, and general hauling services for both residential and commercial customers.

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How do I schedule a service?

Scheduling is easy. You can call us directly or fill out our online estimate form, and we’ll get back to you as quickly as possible to confirm the details.

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What areas do you serve?

 We proudly serve Newark, Heath, and the surrounding Licking County area, as well as the greater Columbus region.

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What types of items do you haul?

We haul a wide range of items, including furniture, appliances, yard debris, general household junk, and construction cleanup materials. If you’re unsure about a specific item, just ask!

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Are there items you won’t accept?

For safety and legal reasons, we cannot take hazardous materials, chemicals, or anything restricted by local disposal regulations.

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Do you offer weekend service?

Yes, we understand that weekdays can be busy. Weekend availability depends on scheduling, so feel free to reach out, and we’ll do our best to accommodate you.

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How far in advance should I book?

We recommend booking as early as possible, but we often have flexible scheduling and may be able to offer quick turnaround times.

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What if I don’t know how much junk I have?

No problem! You can send us photos or a quick description, and we’ll help you get a rough estimate.

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Pricing and Payment

How is pricing determined?

Pricing is based on the volume of items, type of materials, accessibility, and travel distance. We always provide free estimates so you know what to expect before any work begins.

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Do you offer free estimates?

Yes, we offer free, no-obligation estimates for our services. 

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What payment methods do you accept?

We accept cash, credit/debit cards, and electronic payments, including Venmo and Cash App. 

Service Details

How quickly can you provide service?

In many cases, we can offer same-day or next-day service depending on availability. We also schedule appointments in advance to fit your timeline.

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Do I need to be present during pickup?

You don’t always need to be present, especially if the items are outside or easily accessible. However, we do recommend being available for the first visit whenever possible to ensure everything goes smoothly.

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How do I prepare for your arrival?

Please clear a path to the items you want removed, and inform us if there are any special conditions or challenges.

Safety and Responsibility

Are you insured?

Yes, we are fully insured to protect against any potential damage during the hauling process.

 

How do you ensure safety during the removal process?

We take safety seriously and use proper equipment and careful handling techniques to protect both your property and our team.

Environment and Policies

What happens to the items you collect?

Whenever possible, we prioritize donating usable items and recycling materials to help reduce what ends up in landfills.

Can I request specific disposal methods for my items?

Yes, you can request that we recycle or donate items if possible. Just let us know during scheduling.

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